Công ty TNHH Vietnam Concentrix Services

Direct Hotline counseling/receiving calls, emails, messages (email, chat) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.

Update information on the system.

Perform other duties as required by superiors.

Proficiency in Japanese (listening, speaking, reading, writing), JLPT N2 and above

Graduated High School or higher education.

Having working experience in E- commerce industry

Having experiences in customer services is an advantage.

Loud & clear voice.

Income up to:

22.000.000 - 23.200.000 VND/month.

Base salary: 21.500.000 VND.

Meal Allowance: 500.000đ VND.

KPI Incentive: 900.000 – 1.200.000 VND.

Night shift allowance: 30% base salary.

100% salary in 2-month probation time

Join the insurance regimes according to the provisions of the Labor Law.

Accident insurance 24/7.

14 days of leave/year.

Annual Health Checkup.

Participate in training courses on skills and profession.

Experiencing a clear promotion path.

Working in a dynamic, professional environment with many opportunitiesfor advancement.